Terms of Service

Last Updated: September 6, 2026

Welcome to CuddleCarry. By accessing or purchasing from our website, you agree to the following Terms of Service.

1. General

CuddleCarry reserves the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.

We reserve the right to refuse service or cancel an order where necessary.

2. Products & Orders

We aim to ensure that all product descriptions, images, and pricing on our website are accurate. However, minor differences may occur between product images and the actual product.

By placing an order, you confirm that the information you provide, including your shipping and billing details, is accurate and complete.

CuddleCarry reserves the right to cancel or refuse an order in cases such as pricing errors, stock issues, suspected fraudulent activity, or incorrect order information.

3. Pricing & Payments

All prices displayed on our website are subject to change without notice.

Payment must be successfully received before an order can be processed.

4. Shipping

Delivery times provided on our website are estimates and may vary due to circumstances outside our control, including shipping delays, customs processing, weather, or carrier disruptions.

CuddleCarry is not responsible for delays caused by third-party shipping providers.

5. Returns & Refunds

CuddleCarry only accepts returns and refund requests for products that arrive damaged or faulty.

Customers must contact help@shopcuddlecarry.com and provide their order number along with clear evidence of the damage or fault.

Refund requests without a valid reason or supporting evidence will be declined.

We do not accept returns or refunds for change of mind, incorrect selection, or simply deciding that you no longer want the product.

For full details, please refer to our Return & Refund Policy.

6. Website Use

You agree not to misuse our website, attempt to interfere with its operation, or use it for unlawful purposes.

You must not copy, reproduce, distribute, or commercially exploit CuddleCarry's website content, branding, images, or other materials without permission.

7. Intellectual Property

All CuddleCarry branding, logos, product images, text, graphics, and other website content are owned by or licensed to CuddleCarry and are protected by applicable intellectual property laws.

8. Limitation of Liability

To the extent permitted by applicable law, CuddleCarry is not responsible for losses or damages resulting from circumstances outside our reasonable control.

Nothing in these Terms of Service limits or excludes any rights or protections that cannot legally be excluded under applicable law.

9. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: help@shopcuddlecarry.com